Refund policy

Return Policy

 We hope you love your purchase! However, if you are not fully satisfied, we accept returns under the following conditions:

• Timeframe: Returns are accepted within 14 days of purchase.

• Condition: The item must be unused, in its original packaging, and in the same condition as when it was received.

• Return Process:

  1. Email: To initiate a return, please email us at thechosenhomescents@gmail.com with your order details and reason for the return.

  2. Postmark: All returns must be postmarked within 14 days of the purchase date.

  3. Shipping: The buyer is responsible for return shipping costs.

  4. Refunds: Once the returned item is received and inspected, we will issue a refund to your original payment method, excluding any shipping charges.

We reserve the right to reject returns that do not meet these criteria.

If you have any questions or need assistance, feel free to contact us at thechosenhomescents@gmail.com.

Thank you for shopping with us!